Frequently Asked Questions

1. Installing Cross+A


Question

I used the previous version of Cross+A (added new words and edited existing descriptions in the word-list). Now I have download a new version of Cross+A. What must I do to keep my changes in the application's database?

Answer

Before the the new version installing it is recommended to copy the file crossa.dic from the folder 'Documents\Cross+A' to the temporary folder. Install the new version of Cross+A, run it and choose the main menu item File|Text File Import. Choose the name of the file crossa.dic saved in the temporary folder and insert words into the new database.


Question

Should I uninstall an older version of Cross+A before installing the newer one?

Answer

Yes, we strongly recommend you to do that.


Question

The application fails after startup. What is wrong?

Answer

It is possible that the application conflicts with DEP (Data Execution Prevention). Try to disable DEP for Cross+A: Start -> Control Panel -> System -> Advanced tab -> Performance -> Settings -> Data Execute; select Turn on DEP for all applications and services except for those I select and add crossa.exe to the list of applications.


Question

I found a registration code for Cross+A on hacker's server. Why should I pay money for the application registration when I could get it free?

Answer

We don't guarantee the correct work of software with registration codes found on hacker's servers. It can be dangerous to your computer.


Question

The application crashes or dispays characters with the wrong encoding when the "Use Unicode UTF-8 for worldwide language support" region setting is enabled on Windows 10. How can the problem be solved?

Answer

It is recommended to disable this setting. Open the Control Panel and select the Region settings. In the Region dialog window, on the Administrative tab, click Change system locale and deactivate Use UTF-8 for worldwide language support setting. Click OK and restart your computer.



2. Spell Checking


Question

Does Cross+A support check spelling?

Answer

Yes, it does. The application can use the language modules from Microsoft Office 97/2000 for spell checking. If Microsoft Office is not installed on your computer, or you use the other version of Microsoft Office, you can download spell checking component from our website. Also the free spell checkers Hunspell, Aspell and Ispell can be used.



3. Puzzles


Question

Does Cross+A allow to solve nonograms or sudokus manually on the screen?

Answer

No, the application supports only automatic puzzle solving mode.


Question

I tried to solve the nonogram puzzle 50 x 50 in Cross+A, but even after few hours the puzzle was not solved. Why?

Answer

The logic puzzles may be very complicated. Some of them can not be solved by logic methods only. The solving of such tasks will demand the using of computing mathematics methods with large-scale calculations.


Question

Does Cross+A create puzzles with unique solutions?

Answer

Yes, the puzzle created will have only one unique solution.


Question

Does Cross+A create puzzles that can be solved using human-like logic only?

Answer

We can not promise this. The application creates puzzles using both logic methods and brute force algorithms.


Question

May I suggest the new kind of logic puzzles for Cross+A?

Answer

Yes. We can not promise that such kind of puzzles will appear in our software, but we shall certainly think about this.


Question

Can the generated puzzles be used for commercial purposes?

Answer

Yes. Puzzles you create with Cross+A is completely free to use any way you like, including for commercial purposes.



4. Sudoku


Question

Can Cross+A solve Jigsaw Sudoku?

Answer

Yes. Jigsaw Sudoku is the variation of the classic Sudoku with irregularly shaped regions (blocks). The Sudoku solver window contains the button Regions. You may click this button and change the default layout of regions. Also the Sudoku generator window contains the option Generate random regions automatically: if the option is selected, the application will create a new layout of regions for every puzzle.